Data Recovery
Recover lost or deleted files from hard drives, SSDs, USB drives, and more. We follow a meticulous, professional process to maximise your chances of a successful recovery while ensuring the security and integrity of your data.
Professional Data Recovery
Accidentally deleted files? Corrupted drive? Damaged storage? Our experts use specialised tools and techniques to recover your valuable photos, documents, and business data.
Our certified engineers combine advanced technical expertise with proven recovery methodologies to recover data from hard drives, SSDs, RAID arrays, servers, NAS devices, USB flash drives, memory cards, and other digital storage media. Whether you've emptied the Recycle Bin, formatted the wrong drive, accidentally deleted files, experienced a hardware failure, or suffered a ransomware attack, we're here to help.
Devices We Recover
Hard Drives (HDD)
Internal and external drives – mechanical failures and logical errors. 2.5" and 3.5" drives from laptops, desktops, and external enclosures (WD, Seagate, Toshiba).
External HDD: Western Digital (My Passport, Elements), Seagate (Expansion, Backup Plus).
SSD & USB Drives
Solid‑state drives, flash drives, memory cards, and more. SATA, NVMe, and M.2 SSDs. SD, microSD, CompactFlash, and other memory cards
External SSDs: Samsung T-series, SanDisk Extreme, Western Digital My Passport SSD.
RAID & Servers
Complex server and RAID array recoveries. RAID 0, 1, 5, 6, 10, and other configurations. Network-attached storage and server drives.
Synology, QNAP, Western Digital My Cloud, Seagate, Buffalo. SERVERS - Dell PowerEdge, HP ProLiant, Lenovo ThinkServer.
Recovery Process
Free Assessment
Bring your device for a free diagnostic. We identify the cause of data loss – whether it's accidental deletion, physical damage, or logical corruption. We determine the best recovery strategy and provide an honest assessment of success chances.
Quote & Approval
We give you a fixed price – no hidden fees.
Provide a detailed, itemised quote covering all costs.
No‑data‑no‑fee guarantee – we only charge if we successfully recover your data.
No hidden fees or surprises—you approve the quote before any work begins.
Recovery
We use professional tools to extract your data.
Logical Recovery (for non‑physical issues): We use professional recovery software to scan the drive, reconstruct file systems, and recover deleted files. This is suitable for accidental deletion, formatting, and file system corruption.
Return Data
We deliver your recovered files on a new drive or USB.
Secure data transfer: We securely transfer your recovered files to a new storage device (external hard drive, USB flash drive, or SSD).
Documentation: We provide a detailed report of the recovery process and the files recovered.
FAQs
Can you recover data from a broken phone?
Yes – we can recover data from many Android and iPhone models.
Important: We cannot bypass security locks (PIN, pattern, fingerprint, Face ID) without the owner's cooperation. We only recover data with your explicit consent and cannot unlock stolen or unauthorised devices.
Pro Tip: If your phone is water‑damaged, turn it off immediately and bring it to us. Do not attempt to charge it or turn it on—this can cause further damage and reduce the chances of recovery.
How long does it take?
Typically 1–3 days, depending on the complexity.
Complex physical recovery (severe damage, cleanroom work) may take longer close to one week.
RAID / server recovery may take longer depending on the complexity. This can go way close to 14 days.
Note: We'll give you a clear timeline during the diagnostic phase. Rush jobs may be available for an additional fee—contact us for details.
Is my data confidential?
Absolutely – we sign NDAs and handle all data with strict privacy.
We sign Non‑Disclosure Agreements (NDAs) for every data recovery case
We follow Kenya's Data Protection Act and international privacy standards
Pro Tip: We take your privacy seriously. We treat your data as if it were our own, and we never share, access, or view your files unnecessarily. You can be confident that your sensitive information stays private.