RayTech Privacy Policy
Your privacy is essential to RayTech. This Privacy Policy explains how we handle your personal data.
This Privacy Policy is applicable to all data we handle through our products and services, our desktop websites and mobile websites (websites), our applications (apps), software and other devices. RayTech operates under its parent company, RayTech Kenya Limited, and the specific RayTech company that controls your data may vary depending on your relationship with us (whether it be as a customer, partner, supplier, contractor or any other relevant relationship).
Information We Collect
We collect information you provide directly, such as when you create an account, make a purchase, contact support, or subscribe to our newsletter.
This may include your name, email address, phone number, shipping address, payment information, and product preferences.
We also automatically collect certain information when you visit our website or use our services, including your IP address, browser type, device identifiers, pages viewed, and interactions with our content.
How We Use Information
We use the data we collect from our products and services:
1. to operate our business and provide, improve, and personalize our products and services,
2. and to send communications, including marketing communications, promotions, account information, security updates, and product information.
We may analyze this data, including your personal information, to give you a more seamless, consistent and personalized experience. We will always do so subject to applicable law and your consent where it’s required.
Children
We do not knowingly collect or maintain information about persons under 18 years of age. If we learn that information about persons under 18 years of age has been collected on or through our websites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 18 years of age who has registered for an account or service on our websites, please contact us using the contact information below to have that child’s account or service terminated and personal data deleted.
Data Security
We are committed to the protection of your personal data. We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums.
How We Store and Process Information
Your data may be stored and processed in Kenya or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
Your Rights and Choices
You have the right to access, update, delete, or restrict processing of your personal data. You may also object to certain processing, such as direct marketing. To exercise these rights, please contact us at privacy@raytechkenya.co.ke.
Changes to This Policy
We will occasionally update this Policy. If we make significant changes to this Policy, or in how we will use your personal data, we will notify you through appropriate channels, such as posting a notice on our website or sending you a direct communication.
We will not make any changes that are less protective of your personal data collected in the past without your consent.
We encourage you to periodically review this Policy to be informed of how we are protecting your information. Thank you for your interest in RayTech and our products and services.
Our Products
The sections below detail the specific personal data we collect for the products and services listed, how we use the personal data collected and the options you have to control your information and preferences.
- Laptops and Desktops
- Printers and Scanners
- Networking Equipment
- Storage and RAM
- Accessories and Peripherals
- Software and Antivirus
- Office Solutions
- CCTV and Surveillance